Professional Communication & Spaces

The Meaning of Objects & Spaces

Meaning is our interpretation of the significance of an event or an experience. Meaning is personal, not universal. The meaning of words, objects, events, spaces, our actions and the actions of others are colored by context, biology, culture, family heritage, personal values, beliefs, emotions, and the energy of the dynamic. Words, objects, and actio

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Perception and the Client’s Experience

Perception is a result of dynamic relationships between our brains, nervous systems, emotions, and the world we encounter. Perception is about what we attend to and how we evaluate what we perceive. We all perceive different things in different ways. Our perception is colored by our individual learning styles and sensory preferences. Our personal hist

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Developing a Clear Message

When you have a coherent mission you can speak about what you are offering with passion and ease. You become an empowered representative of your business. Whether you are selling something, offering a service or creating a compelling retail space, be clear about the message you are conveying. When you go through the st

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Vocabulary of Conscious Communication

So much of our experience of physical spaces, services, and professionals is based on subtle and inexplicable elements. These concepts add awareness about the field where we communicate and experience the world. Meaning Inner meaning comes from feeling cared about, engaged, valued, competent, and authentic. The meaning of an action or creation is somethin

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The Essence of Communication

Conscious and aligned communication involves the awareness that everything – every action, every object, and every interchange, is a communication. Experience involves absorbing stimuli and making sense out of that input. Your lens of perception informs your interpretation of the information you absorb. The intentions of, and energy behind spaces and physical creations also inf

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Kindness

In a world of too much information and short attention spans, it is easy to forget that we crave connection. We long to be cared about and treated kindly. When we remember events or services in a positive light, part of what we recall is the personal touch. The waiter who went out

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Self-Sabotage

Self-sabotage can arise from fear, doubt, uncertainty, shame, self-protection, resentment, or an unwillingness to be vulnerable. Self-sabotage can take the following forms: Avoidance: Avoiding conflict, self-evaluation, or assessment of the message/service/environment. Ignoring issues, maintenance and periodic review. The inability to follow through on commitments. Indirect communication, sarcasm, and irony are forms of deflection. Confusion: Failing to a

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Physical Space & Your Business Identity

Your business identity is mirrored in the physical space of your office. A visitor’s experience of your office space, and the space around the office, should mirror your business intention. Far too often the experience we have of a physical space detracts from the identity of the business. Whether it is the sparkling new dentist&#

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Visual Communication & Your Message

Whether you are starting a business, launching a website or selling a home, all aspects of your message can be clear, aligned, inviting, inspired, user-friendly, thoughtful, and memorable. Create visual clarity by removing visual clutter and editing out what is unnecessary for your message. Evaluate legibility by asking if a stranger would know what to do i

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The Forms of Your Communication

Form is everything in the world that is mutually observable through sight and sound. Objects, furniture, buildings, landscapes, websites, conversations, and publications are all forms that communicate. While we can all feel, see, or hear these forms of communication, our experiences of these forms is subjective. Everything that we do, create, and express is communi

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