Your communication is aligned when your intentions correspond with your internal state; your actions mirror your authentic self.
We communicate with words, tone, facial expression, energy, body language, actions, objects, and ideas. We communicate with what we create, and how we organize our environments.
Without being aware of it, we communicate our inner pain, confusion, resentment, or anger in our tone of voice, body language, the nature of the physical spaces we inhabit, and the services we provide.
As professionals, our careers are best served by creating business environments that reflect the superior service we strive to provide our clients. However, our own internal conflicts often interfere with the quality of professional presentation.
Inner turmoil can manifest in many forms, such as disorganized work spaces, erratic business hours, neglect of vital routines, an absence of protocols for scheduling, inconsistent billing, and an inability to acknowledge or recognize our mistakes.
We resolve the disparities that disrupt aligned communication when we